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Care Coordination Software

A digital platform to enhance care delivery

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Help patients achieve health goals with care coordination software

ThoroughCare is an end-to-end solution for:

  • Chronic Care Management
  • Remote Patient Monitoring
  • Behavioral Health Integration
  • Transitional Care Management
  • Annual Wellness Visits
  • Advance Care Planning

Providers can meet all service requirements, leverage evidence-based standards and capture new revenue while closing gaps in care. 

 

ThoroughCare enables a comprehensive
care management approach to:

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Track quality
and performance

Aggregate data across clinical sites to see:

  • Engagement and performance
  • Patient risk stratification reports
  • Claims details and missed revenue 
  • Encounters and call metrics

ThoroughCare Analytics informs decision-makers by visualizing operational, financial and patient-related data. 

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Screenshots showing ThoroughCare Analytics.

Digital care coordination in action

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Care Delivery Organizations

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Monthly Claims

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Active Users

MetaPhy Health uses ThoroughCare to personalize patient engagement

Since 2017, ThoroughCare has helped MetaPhy Health optimize care delivery for patients enrolled in Chronic Care Management and Remote Patient Monitoring. 

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Use ThoroughCare's 120-day Playbook
to launch your care management program

Along with our software, ThoroughCare will help you start
your care management program with an interactive, standards-based guide. 

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Month 1

Learn the foundational elements of care management delivery.

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Month 2

Engage patients and conduct quality checks to ensure compliance.

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Month 3

Expand partnerships and review condition care outlines.

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Month 4

Evaluate clinical effectiveness via program data. 

Develop your program with
our clinical consulting team

ThoroughCare provides clinical consulting to guide and train your team in care coordination. Our clinician trainers provide specialized expertise, efficiency and focus, and risk management.

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A platform aligned with
evidence-based quality standards

ThoroughCare is recognized by the National Committee for Quality Assurance (NCQA). Our platform is NCQA Prevalidated for Population Health Management in Health Plan Accreditation.

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Educate patients and improve self-management

A direct integration with Healthwise provides evidence-based articles and videos that can be shared to patients via email and text. 

Track engagement with the material to conduct personalized follow-up. Content available in 17 languages.

A patient uses a tablet computer with the Healthwise logo.

Engage via secure two-way texting

HIPAA-compliant messaging can be read between the patient's entire assigned care team.

Patients only need one conversation thread to communicate with clinicians.

 

Care delivery organizations
innovate with ThoroughCare

“ThoroughCare allows us to engage and educate patients consistently using evidence-based medicine as a guiding tool. Care plan development and documenting outreach and interventions have enhanced our clinical workflow and operational effectiveness, enabling us to reach more patients and develop consistent standards of care across disease states and patient populations.”
"ThoroughCare Analytics has given us invaluable insight into our own internal program and processes. We are now able to make data-driven decisions in order to much more quickly resolve issues, improve processes, refocus resources, and make any necessary modifications. Having access to Analytics has allowed us to better measure, monitor, and manage all aspects of our program, and in turn, provide a higher level of service to our practices."
“Since starting a Chronic Care Management (CCM) program through ThoroughCare's platform, we have made many positive impacts. We have increased our quality measure scores and reduced hospital readmits, resulting in a decrease in overall spending. Our providers are much more engaged with their patients' care teams.”
"ThoroughCare has helped us grow. We started our company in 2019 with one employee and one patient. We now have 15 employees and provide Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services to 5,000+ patients. ThoroughCare helped make this possible."
"We greatly appreciate ThoroughCare's easy-to-navigate software, which incorporates checklists to reduce the time it takes to document Annual Wellness Visits (AWVs). The automated, personalized care planning and educational materials simplify and reduce the documentation burden on the provider. ThoroughCare's solution enables our providers to focus on the patient through every step of the AWV." 
"ThoroughCare makes life much easier. Their team provides immediate attention to us if we have a question or problem. Even if it is not a question related to their service, they try to find us an answer to keep business operating as usual. Our patients are in great hands when they are backed by ThoroughCare!"
“ThoroughCare's integration with athenahealth has been extremely helpful, the ease of moving between athenahealth and ThoroughCare is great and the auto eligibility checks and care plan uploads save us so much time!”
“The ThoroughCare integration with athenahealth makes the overall process seamless and easier to use since it eliminates the manual claim entry process. It works out nicely and saves time.”

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